We have become a truly mobile and distributed workforce. In fact, being mobile in our workforce has become increasingly pervasive and indispensable, with users around the world enthusiastically embracing its potential. A recent Gallup survey of more than 15,000 adults found that 43 percent of employed Americans said they spent at least some time working remotely. This is why it’s so important to truly understand the key trends in user endpoint management, how organizations are dealing with the influx of mobile users, and how they’re effectively managing security, users, and these endpoint devices.
The diversity in the endpoint ecosystem has absolutely proven to be a challenge for many growing and emerging industries. In fact, out of all of our responses, only 50% currently have some type of unified endpoint management solution. From there, 51% responded that either they don’t have a good architecture in place or are missing several key components to make their endpoint management solution complete. Here’s the reality, this is only going to get more challenging if companies don’t get a hold of their endpoint management solution. 69% of the survey’s respondents indicated that the number of devices and endpoints is increasing within their organization. These include mobile devices, and even IoT as well as sensor solutions.
When it comes to working with user mobility, having a BYOD program is absolutely key. However, just under half of the respondent companies (44%) have a BYOD strategy in place. With regard to IoT, 37% of respondents report managed IoT and connected devices deployed in their organizations. A major challenge here is the heterogenous nature of the endpoints we find in our environments. The majority of respondents (77%) find managing multiple operating systems for their connected devices and endpoints to be at least somewhat challenging. The other major challenge is that the vast majority of respondents (81%) report their organizations have multiple locations/branches and, of those, only 19% report their current endpoint management strategy supports easy management of distributed users.
Working with Security, Compliance, and Governance
Now comes the scary part – governance, regulations, compliance, and security. The vast distribution of users, remote operations, and the number of devices within the organization aren’t only hard to manage — it’s also hard to lock down. Half of all respondents (54%) report their organizations have compliance mandates in place. And an additional 19% plan to implement them within the next 18 months. The compliance mandates most commonly required are HIPAA (39%), GDPR (37%), and PCI DSS (25%). From there, only 59% of respondents report their current endpoint strategy supports auditing. This is where the real management concern comes in. As the survey indicates, respondents’ most common concerns around endpoint management include malicious activity (50%), compromised devices (41%), and time-consuming efforts to deploy policies (35%). This is a major reason why respondents’ primary requirement for endpoint security is preventing malware and exploits from executing (67%), followed by effective centralized management (45%), and easier capabilities around patching and updating (39%).
Looking at the endpoint market in general, there are some serious benefits to managers and business leaders when it comes to user endpoint control. This is where the good news comes in. UEM offers some significant benefits to users, businesses, leaders, and administrators across the board. As the study indicates, the benefits of a solid UEM solution helps ensure compliance as well as better device and data security by making it less time consuming (58%), helps create a consistent user experience across device types (49%), creates the simplification of BYOD, mobile and IoT management (48%) and helps IT remotely access/support user devices (45%). Looking ahead – the vast distribution of users and the number of endpoint devices will require organizations to look at solid UEM solutions to improve security, user experience, and lessen the amount of time spent manually working with all of these devices.